CRM Specialist

  • Full Time
  • Durban
  • No. of Vacancy: 1
  • 2-3

We’re Hiring: CRM / Email Marketing Specialist

 

Hirsch’s is looking for a detail-oriented and data-driven CRM / Email Marketing Specialist to join our growing marketing team. If you’re passionate about customer journeys, automation, and performance-driven communication, this role is for you.

 

Key responsibilities:

 

Plan, build, and manage email, SMS, and CRM campaigns

 

Develop and optimise automated customer journeys and lifecycle flows

 

Segment audiences to deliver personalised and relevant communication

 

Create engaging, on-brand email content

 

Monitor campaign performance (open rates, CTRs, conversions) and optimise accordingly

 

Maintain CRM data hygiene and best practices

 

Collaborate with marketing, e-commerce, and design teams

 

Stay up to date with CRM trends, tools, and best practices

 

Requirements:

 

Degree or diploma in Marketing, Digital Marketing, or related field

 

2–4 years’ experience in CRM, email, or lifecycle marketing

 

Experience with email/CRM platforms (e.g. Klaviyo, Netcore, Mailchimp, HubSpot, Salesforce)

 

Strong analytical and reporting skills

 

Excellent attention to detail and copywriting ability

 

Proficient in Canva

 

Working knowledge of Adobe Creative Suite (Photoshop, Illustrator – advantageous)

 

Retail or e-commerce experience is a plus

 

How to apply:

Email your CV and a short motivation to re************@********co.za