Sales Consultant – Umhlanga

  • Full Time
  • KZN
  • No. of Vacancy: 1
  • 1-3

Job Description:

Responsible for promoting and selling merchandise directly to the consumer/customer and going out for business to promote the merchandise in stock.

Key Responsibilities:

  • Consistently achieving and exceeding monthly sales targets
  • Establish customer needs
  • Interacting with customers on a daily basis
  • Describes products features and benefits to clients
  • Product knowledge
  • Attending to and resolving customer queries
  • Stock control and inventory of goods
  • Dealing with complaints, exchanges, returns and credits
  • Must be target driven at all times
  • Perform business activities and transaction ethically and morally
  • Focus on customer satisfaction and communicate with customers on time
  • Assisting with stock taking if and when required

Qualifications:

  • Grade 12 / Matric

Experience:

  • Minimum of 1 – 3 years’ experience in a same or similar role

Benefits (Applicable once permanently employed)

  • Employer to contribute 3% of basic salary towards Liberty provident fund.
  • Medical insurance (Momentum) subsidized by Hirsch’s.
  • 40% Employer contribution to Discovery Medical Aid after 12 months of employment.
  • SPIVS (if requirements are met).

Knowledge and Skills Required:

  • Must have a proven track record in retail / sales experience (preferably in furniture / appliances)
  • Ability to sell extended warranty on products (added advantage)
  • Must be able to handle objections in a respectful manner
  • Must be able to upsell products
  • Must have excellent communication skills
  • Ability to work with difficult customers
  • Strong sense of responsibility
  • Must be PC literate
  • Good command of the English language – must be able to communicate with enthusiasm and drive
  • Exceed customer expectations by meeting their needs

Other Requirements:

  • Must be target driven / hungry to make money and succeed
  • Use competitive spirit and personality to reach sales goals
  • Ability to work in a team environment
  • Vibrant / dynamic / responsible
  • Self-motivated
  • People / Customer orientated
  • Quality orientated
  • Ability to plan and organize
  • Time Management / punctual and energetic
  • Ability to work under pressure
  • Deadline driven
  • Results orientated
  • Credit and criminal clear
  • Must be willing to work retail hours